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    GDPR

    Privacy Policy (GDPR Compliance)
    Ego Combat – www.egocombat.com

    Last updated:  27.2.2025

    At Ego Combat, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from www.egocombat.com.

    1. Data Controller

    The data controller responsible for processing your personal data is:
    Ego Combat
    Registered Office: Lýskova 2754/12a, 15500 Prague, Czech Republic
    Company ID (IČO): 66896100
    Email: info@egocombat.com
    Phone: +420 777 840 994

    2. What Personal Data We Collect

    When you use our website, we may collect and process the following categories of personal data:

    • Identity Data: Name, surname

    • Contact Data: Email address, phone number, billing and delivery address

    • Transaction Data: Details of purchases and payments

    • Technical Data: IP address, browser type, and website usage information (collected via cookies)

    • Communication Data: Emails, messages, and customer support interactions

    3. Purpose of Data Processing

    We process your personal data for the following purposes:

    • Order Fulfillment & Customer Support: To process orders, deliver products, and provide assistance.

    • Legal Compliance: To comply with legal obligations such as tax and accounting regulations.

    • Marketing & Communication: To send newsletters, promotions, and updates (only if you have given consent).

    • Website Security & Improvement: To prevent fraud, enhance security, and improve user experience.

    4. Legal Basis for Processing Personal Data

    Under GDPR, we rely on the following legal bases for processing your data:

    • Performance of a Contract: Processing orders and fulfilling purchase agreements.

    • Legal Obligation: Complying with applicable laws (e.g., tax and accounting requirements).

    • Legitimate Interest: Fraud prevention, website analytics, and customer service.

    • Consent: For marketing emails and cookie-based tracking (you can withdraw consent at any time).

    5. Data Retention Period

    We store your personal data only for as long as necessary:

    • Orders & Transactions: 5 years (for legal and accounting purposes).

    • Marketing & Communication: Until consent is withdrawn.

    • Technical Data (Cookies): Retention varies; see our Cookie Policy.

    6. Data Sharing & Third Parties

    We do not sell or rent your personal data. However, we may share it with:

    • Payment Processors: To facilitate secure transactions (e.g., banks, PayPal).

    • Logistics Providers: To deliver your orders (e.g., DHL, national postal services).

    • IT & Security Services: To maintain and protect our website.

    • Legal Authorities: When required by law or legal proceedings.

    All third parties are required to comply with GDPR and protect your data.

    7. Your GDPR Rights

    Under the GDPR, you have the following rights:

    • Right to Access: Request a copy of the personal data we hold about you.

    • Right to Rectification: Request correction of inaccurate or incomplete data.

    • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.

    • Right to Restriction: Request limited processing under certain conditions.

    • Right to Data Portability: Receive your data in a structured format.

    • Right to Object: Object to processing for direct marketing purposes.

    • Right to Withdraw Consent: Withdraw previously given consent at any time.

    To exercise these rights, contact us at info@egocombat.com.

    8. Data Security

    We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. These include:

    • Encrypted payment transactions

    • Secure server infrastructure

    • Restricted access to personal data

    9. Cookies & Tracking Technologies

    Our website uses cookies to enhance user experience and analyze website traffic. For more details, please see our [Cookie Policy].

    10. International Data Transfers

    Your personal data may be processed outside the European Economic Area (EEA) if necessary (e.g., cloud storage providers). We ensure that any such transfers comply with GDPR regulations through:

    • EU Standard Contractual Clauses (SCCs)

    • Adequacy Decisions by the European Commission

    11. Complaints

    If you believe your data protection rights have been violated, you have the right to file a complaint with the Czech Data Protection Authority (Úřad pro ochranu osobních údajů, UOOU) or your local data protection authority.

    Contact UOOU:
    Website: www.uoou.cz
    Address: Pplk. Sochora 27, 170 00 Prague 7, Czech Republic

    12. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

    Last Updated: 27.2.2025

    For any questions about this Privacy Policy, contact us at info@egocombat.com.

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